If you need to cancel your trip, please call or cancel online at least 24 hours prior to the start of your trip and there will be no penalty. No-shows will be charged the full amount of the excursion. No exceptions. Thank you.
From time to time trips have to be shortened due to inclement weather. If the weather is good enough to start to trip, no refunds will be issued if the trip is shortened due to weather. We cannot be held responsible for Florida's constantly changing weather. All reasonable attempts will be made to predict the near term weather, however, it is the responsibility of the passengers to decide whether they want to go or cancel. Once we leave the dock, there are no refunds.